Frequently Asked Questions

We currently use Delhivery for all shipping within India. For international orders, we work with reputed couriers such as FedEx and DHL.

We will ship the products within 1-2 days of the order being placed subject to availability of the product and realization of the payment made against the said order.

Shipping time is about 5-7 days in case of domestic orders and 8-14 days in case of international orders.

Pink Block Studio however, should not be held responsible for any delay in the delivery of the products due to circumstances beyond our control. Rest assured, we will take all steps required to ensure the delivery of products within the above mentioned timelines.

 

Yes! We ships across the globe. 🙂

Shipping charges for international orders will depend on the product(s) and it will be reflected on the checkout page once you input your complete delivery address.

Important: As you add more products to your order, the shipping cost per product decreases drastically. Also, we do not offer cancellations, returns or exchanges on international orders.

Note: For international orders, Custom charges may be levied at the port of entry which needs to be fulfilled by the customer. These charges are calculated by the customs/relevant department of the importing country.

We offer free shipping on all orders within India.

For international orders, shipping will be calculated based on the weight of the products and delivery location. It is recommended that you reach out to us to inquire about approximate shipping/courier charges before placing an order.

Once you input payment details, you will be taken to an “Order Confirmation” page. You will also receive an “Order Confirmation” email on the registered email ID.

We accept all debit/credit cards, UPI and net banking .

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You can get in touch with our team through the “Help” section on the website. Simply send an email to pinkblockstudio.combox@gmail.com or connect with us on WhatsApp for any complaint.

Our team is at your service as per the below timings.

MON – SAT, 11 :00 AM – 6:00 PM IST (GMT +05:30)

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Still have questions?